Frequently Asked Questions
Q: Do you sell replacement parts?
A: No. You buy them ahead of time and I install them for free. If I have to pick them up for you, you pay the exact retail store price with zero markup.
Q: What if you find a major problem?
A: I don't do major repairs. I will document the issue with a photo and give you an unbiased recommendation to hire a specialist. You can trust my word because I am not trying to sell you a repair.
Q: Are there hidden fees or contracts?
A: None. Your subscription covers everything on the checklist completely. You can cancel at any time without penalty.
Q: Are you insured?
A: Yes. I carry full liability insurance to protect your property and give you total peace of mind.
Q: Can I customize a package or swap services out?
A: Absolutely. While the packages are bundled to give you the best value, you can mix and match any of our 23 individual add-on services to fit your specific needs. Just let us know before your visit.
Q: How far in advance do I need to book an add-on package?
A: Please request your package at least 7 to 10 days before your scheduled Premium Plan visit. Because these heavy-duty tasks require extra time and specialized tools, we need to adjust our daily schedule to ensure your home gets the attention it deserves.
Q: Do I need to be home when you perform these extra services?
A: No, you do not need to be present. Many of our snowbirds prefer we complete the "Welcome Home" package right before they arrive or the "Summer Shutdown" package right after they leave. We will use your secure entry method and send you text updates and photos when completed.
: Do you provide the cleaning supplies and equipment for these tasks?
A: Yes. We supply all the heavy-duty vacuums, specialized degreasers, sanitizing tablets, and tools required to complete every chore on the menu.
Q: What happens if an appliance can't be pulled out for the "Heavy Muscle" package?
A: Floor protection and safety are our top priorities. We use specialized sliders to safely pull out your refrigerator and stove. However, if an appliance is tightly built-in, unhooked safely, or risks damaging custom flooring, we will notify you, skip that specific task, and adjust your price accordingly.
Q: Can I add these services if I am not a Premium Snowbird Plan subscriber?
A: These deeply discounted package rates and individual pricing are exclusive perks reserved strictly for our Premium Snowbird Plan members. Non-members may book these services at a standard, non-discounted hourly labor rate, subject to seasonal availability.
Q: How do the toilet tank sanitizer drops work while I am away?
A: We drop a premium, slow-dissolving sanitizing tablet directly into the flush tank. Over the hot summer months, stagnant toilet water causes ugly ring stains and bacteria growth. This treatment keeps the bowl clean and chlorinated without harming your plumbing components.
Q: How often should the "Heavy Muscle" Efficiency Package be done?
A: For maximum home efficiency and fire safety (especially regarding dryer vents and refrigerator coils), we highly recommend adding this package once a year—either during your fall arrival or spring departure visit.
Ready to protect your home?
Let's keep your home running smoothly and your feet safely on the ground.
Proudly serving Fort Myers, Cape Coral, and Estero.
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Call or Text: (727) 534-8497
Email: globalgreen22@aol.com